Payment and Delivery
CLOSE THE DEAL ENT LTD Payment and Delivery.
Our payment and delivery apply if you use our website.
Act:
Consumer Rights Act 2015
Company:
CLOSE THE DEAL ENT LTD, CRN 15540319
Website:
https://closethedeal.co.uk
and any derivative from that Website.
Recipient:
A person who registers to use our Website and/or is allocated a discount coupon by the Company.
Price:
All prices of our products are listed in Great British Pounds (GBP), VAT included. All payments are processed in Great British Pounds (GBP).
Payment Services:
We accept a range of secure payment methods, including major credit and debit cards such as Visa, MasterCard, Maestro, and others supported by Stripe. When a payment is made, the Company will be processing said payment via Stripe (www.stripe.com), a trusted and secure platform. Stripe will handle and store your personal data in line with its privacy policy.
Data Storage:
Although Stripe does collect and store some personal data (set out in their privacy policy), Stripe will not store raw magnetic strip data, card validation codes (CAV2, CID, CVC2, CVV2), or PIN data as the storage of this data is prohibited by the PCI DSS.
Security:
Stripe uses robust security technologies and safeguards to protect your information. It’s a Level 1 PCI DSS Compliant Service Provider, the highest level, and is listed on both Visa’s Global Compliant Provider List and MasterCard’s SDP List.
PCI-DSS:
PCI-DSS stands for the Payment Card Industry Data Security Standard. This is a set of security requirements and policies regarding the protection of cardholder data. The standard is determined by the PCI Security Standards Council, which is an organisation put together by the majority of major card schemes, i.e., Visa, MasterCard, American Express, JCB and Discover. It is relevant for any entity that stores or transmits sensitive cardholder data, generally things like the PAN (card number), security code, track data, and PIN. Version 1.2. is the current standard. Preceding PCI-DSS, each card scheme has their own standards; the VISA Account Information Security (AIS) standard forms the basis of most PCI-DSS requirements.
We aim to make delivery as smooth and efficient as possible across the UK mainland (excluding some remote areas in Scotland). Below you'll find how our delivery process works:
Dispatched Date:
By ordering products from our Website, you acknowledge that all products will be shipped to the UK. When you place an order, we’ll do our best to deliver it close to the estimated date shown on our website. We will endeavor to deliver the product(s) to the address specified by you when placing the order. If the target delivery date changes, we will notify you as soon as we can.
Delivery Costs:
We offer free delivery within the UK mainland only.
Please note: We do not deliver outside the UK mainland.
Delivery does not include assembly, rubbish removal, or installation.
Delivery method:
We partner with reputable courier and shipping companies to ensure that our products are delivered to you with care. We also use specialised freight companies capable of handling the weight and size of our items.
Please note that if you've chosen a 'safe place' for delivery, responsibility for any loss or damage passes to you once the item has been delivered to the designated location.
Order Status:
You’ll receive an automatic confirmation once your order has been accepted. You’ll also get an invoice and receipt, which you can view or download anytime under the "Purchase" section of your account.
Track Your Order:
Once your order is shipped you can view the tracking number in your account. You can log into our website using your username and password to view the status of your order at any time.
Please contact us directly if you require assistance tracking your delivery. You can phone us at
0741 835 8230
, or email us at
ku.oc.laedehtesolc@troppus
Please provide your name, address, contact details, online order number and order confirmation when contacting us.
Risk and Ownership for Delivered Items:
All risks associated with the item are transferred to the recipient at the time of the first delivery attempt. Ownership of the item transfers to the recipient at the time of delivery.
Our Right to Cancel an Order:
We reserve the right to cancel your order if, for any reason, we are unable to deliver the item(s) within 28 days of the initial delivery attempt.
Your Cancellation Right:
If, for any reason, we are unable to deliver your product(s) within one month of the target delivery date, you reserve the right to cancel the order.
Exclusion of Liability:
The Company is not liable to you for any loss that may occur due to delay of delivery – whatever that may be.
If you ever need us, we’re only a call, email or message away. We don’t just deliver outdoor & garden equipment, we simply deliver full peace of mind. Quality, fairness, and support are built into everything we do. Thanks for choosing Close the Deal, and welcome to a better way to buy.
